Under what circumstances will my order of Flowers/Gifts be substituted?

Occasionally, substitutions of flowers, plants, material, fresh fruit/gourmet products and the basket or containers shown may be necessary. The order placed by you of Flowers/Gifts may be substituted with a different variety of flower/gift depending on availability. Size, quantity of flowers and colour variations may variate from the pictures and images on our web site. Seasonal and regional conditions affect availability. However, we strive to maintain the standard of professionalism, the quality and the value of the gift at all times.